Warranty

WARRANTY

• Orajo guarantees that delivered items comply with the usual requirements and norms and are free of deficiencies.
• The warranty mentioned above is valid for a period of 30 days after the delivery date
• In the event of any deficiencies the item can be exchanged or repaired free of charge by Orajo.
• If an item cannot be delivered, Orajo will reimburse the purchased amount.
• Warranty cannot be claimed if the project is damaged due to normal abrasion, intent and/or negligence.
LIABILITY
• In the event of a defective item, Orajo is liable for the cost of repair or replacement of the article to a maximum of the purchased amount.
• Orajo is not liable for consequential damages in any form.
• Orajo is not liable for damage as a result of intent of third parties, negligence or incorrect usage.
• Orajo accepts no claim for damage as a result of washing, drying, ironing, steaming or other forms of treatments on the delivered product.
COMPLAINTS
Orajo wants you to love what you ordered, so we take your complaints seriously. If you are not happy with one of our delivered products or services, please contact our customer service and we will be happy to handle your issue. Complaints can be sent directly to info@orajo.com.  Once a complaint is received, you will be contacted as soon as possible.

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